Our refund and return policy lasts 30 days. If it has been 30 days since your purchase, we will not be able to offer a full refund or exchange.
To request your refund, send an email to contact [at] konnio.com and put Refund as the title of your email.
It is important that you use the same email address used to make your purchase.
Purchases made in installments will be reimbursed for the cash amount.